Terms of service

Welcome to Warm Home View! Warm Home View operates this website. When we use the terms "we," "us," or "our," we refer to our company. We're excited to offer you this website, including all its information, tools, and services. By using our site, you agree to all the terms, conditions, policies, and notices outlined here.

When you visit our site or make a purchase, you're engaging in our "Service" and agreeing to these Terms of Service. These Terms apply to everyone, whether you're just browsing, selling, buying, or contributing content.

Please take a moment to read these Terms of Service carefully before using our website. By accessing or using any part of the site, you're agreeing to these Terms. If you don't agree, you won't be able to access the website or use any of our Services. If these Terms are considered an offer, your acceptance is specifically limited to these Terms.

Any new features or tools we add to our store will also be covered by these Terms. You can always find the most current version of these Terms of Service on this page. We may update, change, or replace any part of these Terms by posting updates on our website, and it's your responsibility to check this page regularly for changes. Your continued use of or access to the website after any changes are posted means you accept those changes.

Our online store is powered by Shopify Inc., which provides our e-commerce platform.

SECTION 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also confirm that you've permitted us for any minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose, nor can you violate any laws in your jurisdiction (including copyright laws) while using our Service. If you breach any of these Terms, your Services will be immediately terminated.

SECTION 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (except for credit card information) may be transferred unencrypted across different networks and may be altered to meet the technical requirements of connecting networks or devices. Rest assured, credit card information is always encrypted during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service, your use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission. The headings in this agreement are for convenience only and do not limit these Terms.

SECTION 3 - Accuracy, Completeness, and Timeliness of Information

We cannot be held responsible if the information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - Modifications to the Service and Prices

Prices for our products can change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - Products or Services

Some products or Services may be available exclusively online in limited quantities and are subject to return or exchange only according to our Refund Policy.

We've made every effort to display product colors and images accurately. However, we cannot guarantee that your monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or Services offered. All product descriptions or pricing can change at our sole discretion at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not guarantee that the quality of any products, Services, information, or other material you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, with the same credit card, and/or using the same billing and/or shipping address. If we change or cancel an order, we may try to notify you using the email and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: https://warmhomeview.com/policies/refund-policy

SECTION 7 - Optional Tools

We may provide you with access to third-party tools over which we have no control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions, and without endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you are familiar with and approve of the terms on which these tools are provided by the relevant third-party provider(s).

In the future, we may also offer new Services and/or features through the website (including new tools and resources). Such new features and/or Services will also be subject to these Terms of Service.

SECTION 8 - Links to Other Websites

Our Service may include content, products, and services from outside companies. When you click on links on our site, they might take you to websites we are not connected with. We don't check or guarantee the information or quality of these outside websites or their products and services, and we are not responsible for them.

If you have any issues or questions about products from these outside websites, you should contact them directly. Before you buy anything or share your information on these sites, please read their policies carefully to understand how they operate.

SECTION 9 - Your Comments and Feedback

If you send us ideas, suggestions, plans, or other materials (which we call 'comments'), whether we asked for them or not, you agree that we can use them in any way we want, at any time, and in any format. This includes editing, copying, publishing, sharing, and translating them. We don't have to keep your comments private, pay you for them, or respond to them.

We can choose to look at, change, or remove any content that we think is illegal, offensive, harmful, or goes against anyone's rights or these Terms of Service.

You promise that your comments won't violate anyone else's rights, like their copyright or privacy. You also agree that your comments won't contain harmful or offensive material, or computer viruses that could affect our Service or websites. You must not use a fake email address or pretend to be someone else when you make comments. You are responsible for your comments and making sure they are accurate. We are not responsible for any comments you or anyone else posts.

SECTION 10 - Your Personal Information

When you give us your personal information through our store, we handle it according to our Privacy Policy. You can read our Privacy Policy here: https://warmhomeview.com/policies/privacy-policy

SECTION 11 - Mistakes on Our Site

Sometimes there might be mistakes on our site or in our Service, like errors in product descriptions, prices, offers, shipping costs, or how long shipping takes. We can fix these mistakes, change information, or cancel orders if anything is wrong, even after you've placed your order.

We don't have to update or correct information on our site or in our Service, including prices, unless the law requires us to. Just because we update something doesn't mean everything on the site or Service has been changed.

SECTION 12 - Things You Must Not Do

Besides other rules in these Terms of Service, you are not allowed to use our site or its content for:
(a) anything illegal;
(b) asking others to do illegal things;
(c) breaking any local, state, federal, or international rules or laws;
(d) violating our or someone else's intellectual property rights;
(e) bothering, hurting, or discriminating against anyone based on who they are;
(f) giving false information;
(g) uploading viruses or other harmful computer code;
(h) collecting personal information about others;
(i) trying to trick or scam people online;
(j) any inappropriate or offensive purpose; or
(k) trying to get around the security of our Service or websites.

If you break any of these rules, we can stop you from using our Service or any related website.

SECTION 13 - No Guarantees; Limits on Our Responsibility

We can't promise that our Service will always work without problems, be on time, be safe, or be free of mistakes. We also don't promise that you will get specific results from using our Service.

You agree that we can stop or cancel the Service at any time, without telling you.

You agree that using our Service, or not being able to use it, is your choice and at your own risk. The Service and all products and services you get through it are provided as they are, without any promises or conditions, unless we say otherwise. This includes promises about whether a product is suitable for a certain use or will last a long time.

Warm Home View, our employees, and everyone connected with us will not be responsible for any harm, loss, or damage of any kind, including lost profits, lost money, lost data, or similar damages. This applies whether the damage is a direct result of using our Service or products, or related to any mistakes or issues with the Service or its content, even if we were told that such damage could happen. In places where we are not allowed to completely avoid responsibility for certain damages, our responsibility will be limited as much as the law allows.

SECTION 14 - Protecting Us

You agree to protect Warm Home View and everyone connected with us from any claims or demands, including legal fees, made by outside companies. This applies if the claim is because you broke these Terms of Service, violated a law, or violated someone else's rights.

SECTION 15 - If Parts of These Terms Are Not Valid

If any part of these Terms of Service is found to be illegal, invalid, or impossible to enforce, that part will be removed, but the rest of the Terms will still be valid and enforceable as much as the law allows.

SECTION 16 - Ending These Terms

The responsibilities and obligations you and we had before these Terms ended will continue after the end date.

These Terms of Service are in effect until you or we end them. You can end these Terms at any time by telling us you don't want to use our Services anymore, or by simply stopping using our site.

If we think you have failed to follow any part of these Terms of Service, we can end this agreement at any time without telling you. If this happens, you will still owe us any money due up to the date we ended the agreement, and we might stop you from using our Services.

SECTION 17 - The Full Agreement

If we don't use or enforce any right or rule in these Terms of Service, it doesn't mean we are giving up that right or rule.

These Terms of Service, along with any policies or rules we post on our site or about the Service, make up the complete agreement between you and us. They control how you use the Service and replace any previous agreements, conversations, or proposals between you and us, whether they were spoken or written.

If there are any parts of these Terms of Service that are unclear, they will not be interpreted against the company that wrote them.

SECTION 18 - Which Laws Apply

These Terms of Service and any separate agreements for us to provide you with Services will be governed by and follow the laws of the United States.

SECTION 19 - Changes to These Terms

You can see the most up-to-date version of these Terms of Service on this page at any time.

We can, at our own discretion, update, change, or replace any part of these Terms of Service by posting the updates and changes on our website. You are responsible for checking our website regularly for changes. If you continue to use or access our website or the Service after we post any changes to these Terms of Service, it means you accept those changes.

SECTION 20 - How to Contact Us

If you have any questions about these Terms of Service, please contact us using the information below:

Business Name: Warm Home View

Email: support@warmhomeview.com

Phone: (864) 881-1206

Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM EDT